Terms and Conditions – Arctic Verge

1. Bookings and Payments

A booking is confirmed once payment has been completed. Prices are listed in euros. All bookings are subject to availability.

2. Cancellations and Refunds

Guest-initiated cancellations:
• Cancellations made more than 24 hours before the activity start time are fully refundable.
• Cancellations made within 24 hours are non-refundable.

Arctic Verge cancellations:
If weather conditions or safety reasons require us to cancel an activity, you may choose a full refund or reschedule if possible.

3. Weather Conditions

Aurora visibility cannot be guaranteed. Cloud cover, solar activity and weather can affect the experience. Activities may be adjusted or relocated based on conditions, and in rare cases cancelled for safety.

4. Safety and Liability

Guests are responsible for following the instructions given by the guide at all times.
Arctic Verge is not liable for injuries, personal losses or damages caused by neglecting safety instructions or inappropriate clothing.
Guests must inform us in advance of any medical conditions that may affect participation.

5. Clothing and Equipment

Proper winter clothing is essential for all outdoor activities. Guests are responsible for bringing suitable clothing unless otherwise stated in the activity description.

6. Transportation

For activities involving transport by car, guests must use seat belts and follow all safety instructions. Arctic Verge reserves the right to refuse participation if safety guidelines are not followed.

7. Photography and Media

Guests are free to take their own photos.
Arctic Verge may take general photos during activities for promotional use. If you prefer not to appear in any images, please inform us before the activity begins.

8. Behaviour and Conduct

We reserve the right to remove any guest whose behaviour endangers others or disrupts the activity. No refund will be issued in such cases.

9. Changes to Services

Arctic Verge may update activity details, schedules or prices at any time. Confirmed bookings will not be affected unless changes are required for safety.

10. Personal Information

Any personal information provided during booking is used only for service delivery and communication related to your activity. Information is not shared with third parties..